Human‑Positive Framework

Building a human‑positive future of business

Three disciplines separate the companies that will thrive in the age of AI: how they treat their people, how they operate within their ecosystem, and how they use AI. The Human‑Positive Framework helps you grow strength across all three, so people, business, and the world can flourish together.

Explore the disciplines

Workforce Ingenuity

Valuing human agency

Human‑positive companies treat people as their strongest asset and value-creators. They invest deeply in capability, trust, and judgment, cultivate psychological safety, and distribute power so teams can collaborate freely, solve problems creatively, and create unprecedented value together.

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In practice
Fair and ethical hiring
Fair compensation and shared ownership
Workforce care and wellbeing
Representative leadership
Collaborative culture and psychological safety
Training, upskilling and internal mobility
Responsible restructuring and transition support
Companies leading the way
Synchrony employees pose together at the company's 10-year celebration, some holding up photo frames that read 'The best is yet to come!'
Synchrony

Synchrony co-creates with employees, empowers them to challenge ideas and experiment, and invests in total workforce wellbeing. That approach has shaped programs like flex work and job-relevant AI training, driving increased trust, AI fluency, and innovation.

Result
More than doubled net earnings to $3.6 billion and named #1 best place to work.
IKEA co-workers in yellow high-visibility vests sit together on a showroom sofa, reviewing a presentation on a screen.
IKEA

When their AI assistant began handling nearly half of customer service inquiries, IKEA retrained the 8,500 workers it affected as remote interior design consultants instead of cutting them, and is bringing AI literacy training to 70,000 employees.

Result
A new design service worth ~€1.3B a year, built by reskilled workers.
Sources: Inc.com
Unilever employees pose outdoors beside giant replicas of a Marmite jar, a Hellmann’s mayonnaise jar, and a Pot Noodle box.
Unilever

Unilever empowers local leaders to adjust strategy based on unique site and local market needs. For example, Kilbourn focused on improving operational efficiency through gamification, while Ponzan harnessed AI and automation to free themselves up for higher-value tasks.

Result
27% improvement in productivity metrics and avg. 11% improvement in OEE.

Positive-Sum Prosperity

Valuing interdependence

Human‑positive companies treat success as mutual and interdependent. They create value alongside their customers, partners, and communities, not at their expense. They operate transparently, compete fairly, and build with open architecture — which deepens trust, strengthens loyalty, and builds a more resilient business, because the most durable growth comes from lifting others as you grow.

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In practice
Fair competition and antitrust record
Interoperability and open source contribution
Influence and narrative integrity
Ownership concentration and governance
Customer and partner voice
Community and civic engagement
Human rights due diligence
Companies leading the way
A smiling Supabase employee in a green cap beside the title ‘Self-Host Edge Runtime’.
Supabase

An open-source PostgreSQL development platform, giving developers managed infrastructure with the option to self-host. They create value through reliability, scale, and enterprise services, not control of customers' core data infrastructure.

Result
Doubled their valuation in eight months, raising a $500 million Series F at a $10.5 billion valuation.
Sources: TechCrunch, CNBC
Three Veeva employees smile as they look at a laptop together in an office lounge, with colleagues talking beside the Veeva logo behind them.
Veeva Systems

The first publicly traded company to become a public benefit corporation, embedding stakeholder interests in its governance to support durable, long-term value creation. Their purpose is to make the industries they serve more productive while creating high-quality employment opportunities.

Result
FY2027 Q2 revenues of $928.0M, up 18% YoY, including subscription revenues of $766.8M, up 16% YoY.
A hiker with a backpack stands on a rocky ridge, looking out over mountains at sunset.
Patagonia

Founders transferred voting control to a purpose trust and non-voting stock to a not-for-profit organization in order to protect the company's mission and values. All profit after reinvesting in the business is distributed to support the environment and communities.

Result
$1.47 billion in FY2025 revenue and $180 million in excess profits distributed since 2022.

Ethical and Humane Use of AI

Valuing trust and accountability

Human‑positive companies treat AI as a force multiplier for what their people and their business can achieve. They responsibly deploy and govern AI in service of people. They choose augmentation over automation, maintain meaningful human oversight, stay transparent about how AI is used, and take accountability for its outcomes.

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In practice
Board-level AI governance and compliance
AI explainability and integrity
AI bias and fairness
User safety and vulnerable-user protection
Surveillance controls and anti-authoritarian use
AI transition and workforce displacement
Companies leading the way
Three Salesforce employees smile while sitting on a couch in the office with their laptops, Astro dressed as a robot is floating behind them.
Salesforce

Created an Office of Ethical and Humane Use of Technology, which established five guiding principles and an Advisory Council composed of internal and external voices. Requires AI disclosure and prohibits biometric identification, high-impact automated actions, and emotion recognition.

Result
Holds more CRM market share than its next four competitors combined; 34% non-GAAP operating margin while investing in major AI rollouts.
A man sketches at a glowing desk while swirling digital network patterns float beside him.
Adobe

Co-founded the Content Authenticity Initiative, now 6,000+ members strong, and the Coalition for Content Provenance and Authenticity (C2PA), to advance digital content transparency and authenticity. Trains Firefly AI models only on licensed content and compensates contributors for the use of the content.

Result
AI-first ARR exceeded $650M, up 150%+ year over year in Q3 FY2026.
The Box logo with a security shield beside it at the center with a ring of app icons floating around it, including Salesforce, Microsoft 365, ChatGPT and Google.
Box

Security and governance have been central to Box's mission since its founding. The latest: embedding agent guardrails, prompt-injection detection, and human-approval requirements so controls extend to Box-native and third-party AI agents, making every agent action permissioned and auditable.

Result
Q2 FY2027 revenue of $321.1M, 11% in constant currency; net retention rose to 106% from 103%; billings grew 17% YoY.
Guiding principles

How they hold the line

Four commitments built on one belief: people are an asset to invest in, not to minimize or exploit.

Trust

Relationships are built on transparency, competency, consistency, and mutual respect. Human‑positive companies earn the trust of their people, partners, and customers by being open about how they operate, following through on their commitments, and holding themselves accountable when they fall short.

Pluralism

Power is shared, not concentrated, nor manipulated at others' expense. Human‑positive companies distribute decision-making, value creation, and influence broadly, building ecosystems where many voices, perspectives, and participants flourish, and demonstrating we're all stronger and better, together.

Agency

AI should strengthen human capability, not replace it. Human‑positive companies deploy technology to make people more capable, creative, and connected, never to surveil, displace, or control them.

Do no harm

Leave things better than you found them. Human‑positive companies make sure their products, practices, and use of AI never endangers, exploits, or diminishes the people and communities they touch.

Assess your organization

Put your practices in perspective

Work with us to review your company's practices against the framework, understand your strengths, and identify where to go next.

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Set the standard

Become a human‑positive company.

Join the companies redefining how business is done.